How can I avoid paying the damage fee?

Don’t forget your walk-around inspections at the start and end of your booking. Your pre-trip inspection report needs to be submitted to us either via email, the app or calling prior to accessing the vehicle in order to prevent liability. That could save you from unexpected damage fees.

When joining Modo, you will choose between two options available to reduce your out-of-pocket damage cost to $0. You can adjust your choice under your Account Settings at your convenience.

‍Option 1: Collision Loss Damage Insurance (CLDI)

‍Reduce your damage fee to $0 by paying your Modo invoices with a credit card offering Collision Loss Damage Insurance (CLDI). Check with your credit card company to see if your card carries this insurance, then indicate on your Modo account online that you’re using your credit card’s CLDI coverage by setting up the card for automatic payments and enabling the CLDI option. By doing so, you will be declining the insurance provided by Modo and indicating your preferred coverage option as CLDI for future bookings.

Please note: CLDI does not cover trucks, cargo vans and some specialty vehicles. Please check your insurer terms and conditions for details on exclusions.

‍Option 2: Sign up for the Modo Damage Pool