Modo attracts and retains the best. There is room to move and opportunity to grow with us in an exciting and evolving sector. We are a fun and friendly company with a personable and professional member service offering. We have plans for growth and maximizing member service and want the right people to grow with us.
Modo is committed to maintaining a healthy and productive work environment, free from bullying, harassment, and discrimination, and in which all employees are treated with respect and dignity. We hire on merit, and value employment equity and diversity within our community. We encourage all qualified applicants to apply, including members of visible minority groups, Aboriginal persons, persons with disabilities, and folks of minority sexual orientations and gender identities.
Contact Centre Agent (Casual)
Vancouver, British Columbia, Canada
As part of the integral Member Loyalty Team, you will report to the Member Loyalty Team Manager and provide contact centre support, manage service records, route calls and emails as appropriate, follow up with customers to provide issue resolution and maintain exceptional customer service standards. Casual employees provide schedule relief and fill a variety of shifts including evenings, overnights and weekends
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Please submit your resume and cover letter in PDF format to firstname.lastname@example.org.