Business Plans

Modo for Business

Overview

With Modo, you always have the right-sized fleet and can add an unlimited amount of drivers to your account. There’s no monthly fee either, you just pay when you drive. Compared to owning, renting or taxis, $8 an hour is a deal!

More than 700 organizations are already carsharing with us, reducing their operating costs and fostering a culture of sharing.

Business accounts must have a minimum of two drivers. Are you a sole proprietor? Check out our Modo Plus plan!

What's Included?

  • Gas
  • Insurance
  • Cleaning and Maintenance
  • Local bridge tolls
  • Monthly itemized invoice (your accounting department will love you)
  • And more!
Business rates
Membership Fees
$250 refundable security deposit
$10 registration fee for each driver (non-refundable)
$1 annual administrative fee
Per hour
$8 per hour (max $64 per 24 hours)
$24 max between 7pm–9am
Per km
200 km included per booking
20¢ per km thereafter
Oversized and Premium Vehicles
$12 per hour
$96 per 24 hours

What's Included?

  • Gas
  • Insurance
  • Cleaning and Maintenance
  • Local bridge tolls
  • Monthly itemized invoice (your accounting department will love you)
  • And more!

What's Included

Vehicle access

Choose between cars, trucks, vans, SUVs, sedans, hybrids and electric cars.

Gas

No need to calculate the price of fuel when planning that trip to Portland. With Modo, gas is included.

Insurance

Accidents happen. That’s why every Modo driver gets full collision and comprehensive coverage. Learn more.

Cleaning

Modo’s Fleet Team cleans the cars regularly – inside and out. Learn how you can clean up on free drive time!

Parking Privileges

Click here to find out where you can park your Modo stress and payment-free in restricted zones (and where you can’t).

Lower Mainland bridge tolls

Bridge tolls are on us for the Port Mann and Golden Ears bridges.

Perks

Membership with Modo offers more than access to vehicles across Metro Vancouver – including great perks to save members money and increase quality of life.

Business FAQ

    Carsharing with Modo

    • You need to be at least 19 years old with a valid BC driver’s licence.*

      You also need to meet Modo’s driving standard:

      • N licence or better;
      • no at fault accidents within the past two years;
      • no licence suspensions within the past two years; and
      • no more than two traffic violations in the past two years.

      * You may be eligible to join with an out-of-province/out-of-country licence as long as you meet our driving requirements above.

    • If you have had a BC driver’s licence for at least 2 years:

      1. Use ICBC’s online request page to request they email the following two documents directly to info@modo.coop:
        • Driving record (driver’s abstract)
        • Insurance and claims history record

      We will need both sets of records for the past two years.


      If you have a BC driver’s licence, and have also had another licence within the past 2 years:

        1. Use ICBC’s online request page to request they email the following two documents directly to info@modo.coop:
          • Driving record (driver’s abstract)
          • Insurance and claims history record

        We will need both sets of records for the past two years.

      1. You can either:
        • come to our office and sign an Eligibility Declaration in person when you pick up your fob, or
        • provide the equivalent records from the country/state/province which issued your previous licence. Consult the foreign license and driving records page to find out how you can request your previous driving documentation, or contact our Member Loyalty Team at info@modo.coop or 604.685.1393 / 250.995.0265 for more information.

      If you only have a licence from outside BC:

      1. After you sign up online, come to our office and sign an Eligibility Declaration in person when you pick up your fob.
      2. You may be required to get a BC licence in order to be eligible to drive in the province. Read the ICBC requirements for more information on obtaining a BC driver’s licence.

    • 1. Get your driving records from ICBC

      Use ICBC’s online request page to request they email the following two documents directly to info@modo.coop:

      • Driving record (driver’s abstract)
      • Insurance and claims history record

      We will need both sets of records for the past two years.

      2. Register online

      To join as a Modo Plus or Monthly member, register online. It takes just a few minutes and requires a valid credit card (prepaid or debit cards not accepted). Once you receive your vehicle access fob in the mail, you’re ready to go!

      To join as a Business or Associate Member, contact us at info@modo.coop.

      Or visit our office

      If you’d rather register at our office in Downtown Vancouver, just call our Member Loyalty Team to schedule a brief orientation. Bring along your driver’s licence for verification, and if you’re signing up for a Monthly membership, please also bring a valid credit card (prepaid credit cards not accepted).

    • Lots! Our rates include almost everything: insurance, gas, maintenance, parking privileges and bridge tolls. Check out the comparison between owning a car and using Modo.

    • Scrap-It credit can be applied towards your Modo account as a driving credit. The credit cannot be used toward shares purchases, administrative fees, charges or fines.

    • Log in to your account and under Settings, click the Close Account tab and follow the instructions. Business deposits are refunded within 60–90 days.

      If you paid your share purchase with a credit card, we can refund it back to the same card. For all other payment methods, we will issue a cheque which can be picked up at our office when it’s ready, or mailed to your address on file.

    • The short answer is no, but there are a couple of options you can explore.

      • Modo Plus (shareholding) members can add an Associate Member with a $250 share purchase. They can share driving and bookings. Note, the Modo Plus member is liable for any debts not paid by the Associate Member and vice versa. Contact Modo to learn more: info@modo.coop.
        • To share the driving, you can add another Modo member as a driver to any single booking you make. Note, the booking will only appear on the account of the person who booked.
    • It’s important that our members be able to transport their pets, but we have a strict pet policy: animals must be transported in a carrier, with no trace left behind. Otherwise, cleaning fees charged to your account could run up to $200.

      Please note: pets are not permitted, even in a carrier, in our allergen-free vehicles.

      If you spot pet hair in a vehicle, be sure to report it right away by emailing report@modo.coop – and if possible include photos.

    • Yes, Modo is a two-way carshare which means you pick and drop off the vehicle at the same spot. Read our Booking FAQs below for more details!

    Modo Cars

    • Modo has the most diverse fleet of any carshare in the world. From hatchbacks and sporty convertibles, to CUVs, to trucks, to hybrids and electrics, to stow-n-go minivans and even cargo vans. We charge the same rates for all our vehicles, with the exception of our Oversized Vehicles, which currently include most cargo and 8-passenger vans and cost more to operate.

    • Modo offers a variety of accessories on a variety of vehicles – from bike racks, roof racks and snow tires to Bluetooth, backup cameras and stow-n-go seating. And the best part is that all these accessories are included in our rates.

      When booking a car, search the list of vehicle accessories to see all the options.

    • Modo vehicles are located in hundreds of locations around Metro Vancouver and Victoria. Our current service areas include North Vancouver, UBC, Vancouver, Burnaby, New Westminster, Surrey, Richmond, Coquitlam, Port Moody, Horseshoe Bay, Greater Victoria, and Nanaimo. We also have vehicles at Tsawwassen and Swartz Bay ferry terminals!

    • We have sophisticated mapping systems that show us where our members live and work, and where the demand for carsharing is. Using this information helps us decide where to place our cars.

      Conversely, when usage at a specific location drops we may decide to move a car to another location where demand is increasing.

    • Oversized Vehicles cost more to operate, so we’ve priced them a bit higher than the rest of our fleet. Our Oversized Vehicles currently include most cargo and 8-passenger vans.

      • Modo Plus members pay $8 per hour or $80 per 24-hours
      • Monthly members pay $12 per hour or $96 per 24-hours
      • Business accounts pay $12 per hour or $96 per 24-hours

      *Standard kilometre rates for each plan apply to Oversized vehicle bookings.

    Booking Modo Cars

    • Making a booking is easy. You can book using our mobile app, desktop booking site or by phone.

      Before you book, take a moment to plan the start and end times of your trip. Booking extra time at the end of your trip can help you avoid a late charge.

      When booking, have your member number or username handy. You can search available vehicles by car location, neighbourhood or vehicle type, along with your trip details. For easy booking, you can designate favourite locations near your home or your work.

      Reserve the vehicle for the whole time you’ll have it, even overnight hours, so we know when the vehicle will be returned to its home location and become available for someone else to book.

      Please note, statutory holidays that fall on weekdays are booked as weekdays, not weekends.

      The shortest length of booking is 30 minutes and the longest is 30 days. You can extend your booking in 15-minute increments if the car is available. Read more

      If you’re booking from a mobile browser, our site will detect your device and should automatically display the mobile version of the site.

    • You can book on the spot or up to a year in advance.

      If you’re interested in a specific vehicle, advanced planning is always a good idea. For example, if you know you’ll need a cargo van next week to help your pal move, book it as soon as possible – especially for the first weekend of the month!

      If you live in the urban core and don’t care which vehicle you drive, there’s a good chance you’ll be able to book something immediately. Especially during off-peak times (weekday evenings, for example).

    • You can always cancel a booking. However, depending on how much notice you give us, you may still pay part of your original time charge:

      • If you cancel with less than 12 hours’ notice, you will be charged 50% of the original time charge. There’s no charge for any part of your booking more than 12 hours away.
      • If you don’t show up – that’s a No Show – you’ll be charged at 100% of the original time charge plus $10. This charge is in place to ensure our members don’t abuse the carsharing system.

      Note that if another member books the vehicle during the time you’ve freed up, your cancellation charge drops to zero.

    • The minimum time is 30 minutes, and the maximum is 30 days. (Yes, you can go on that road trip!)

    • Not unless they are members of Modo. If you refer a friend or family member, you can earn a free driving credit! Once they complete our online registration, they can email us your Modo member number(or mention it if they sign up at our office) and we’ll take care of the rest.

    • Be prepared for the unexpected delay. It’s a good idea to get into the habit of padding your booking with an extra 15 minutes or more for “just in case” situations, like traffic accidents or construction. (Add a few hours if ferries are involved!)

      If you find yourself running late, give us a call immediately so we can alert the next member and, in some cases, set them up with another vehicle.

    On the Road

    • Hold your fob to the reader on the windshield to lock your Modo during a booking, or when you’ve returned it. Don’t manually lock the vehicle. Fobbing out secures the vehicle by disabling the engine. If you don’t fob out at the end of your booking there is a $40 fine.

    • Probably not. Members are responsible for keeping the fuel at least 1/4 full. Modo covers the gas, so you might as well fill ‘er up! You can use our cards at Shell, Esso, Chevron, Petro-Canada or Superstore, or pay at any station of your choice and we’ll reimburse you with a receipt.

      If you experience any problem with our fuel cards, please pay for the fill up and send your receipt to info@modo.coop for reimbursement. We’ll credit your account on your next invoice.

      Friendly Reminder: Please note, our fuel cards cannot be used at Husky, Mohawk or independent stations such as Co-op.

    • Carsharing is about sharing the costs and access to a vehicle. It is not about sharing responsibility for infraction costs. If you get a speeding, parking or other traffic-related ticket, you’ll have to pay for it. If the car is towed or impounded during your booking, you will have to pay for the cost incurred to recover it.

    • Call us right away and we’ll troubleshoot with you. If it turns out to be a mechanical failure of some sort, we’ll assist you and help get you on your way.

    • Carsharing across the border is a-okay. Our fleet insurance covers you to drive anywhere in Canada and the US. Here’s a useful tip: give yourself a bit of extra time before your trip to inspect your booked vehicle—inside and out. Remove any items that don’t belong to you or the Modo car. That way, if you’re asked at the border, you can say with confidence that you know all the contents of the vehicle.

    • Modo’s Fleet Team cleans our the cars regularly—inside and out. But if you lend a hand, you can clean up on free drive time!

      If you’ve had pets in the car, please do an extra sweep to make sure the car is left tidy for the next member. When using a Modo parked at a residential building, please respect their garbage and recycling rooms and avoid leaving a mess.

      If you ever arrive at a Modo car and discover a mess left behind by a previous member, email photos and a description to report@modo.coop.

    • There are some areas in the Lower Mainland where Modo members can park without paying and without worry. However, these parking privileges vary by city, municipality and district. All our cargo vans and pick-up trucks have commercial parking permits and we also have preferred parking spots at Grouse Mountain, Mount Seymour, IKEA Coquitlam and Richmond. Read more about Modo Parking Privileges.

      Otherwise, members are responsible for any metered or paid parking during their trip.

    • Business accounts pay a $100 damage fee per at-fault incident. You may avoid the damage fee by paying invoices with a credit card that has Collision/Loss Damage Insurance (CLDI). Please check with your credit card provider to ensure you’re eligible.

      If you’re involved in an accident during your booking, call us as soon as possible. Submit photos of any damage before or after your booking to report@modo.coop. Read more about our accident policy in our Carsharing Handbook.

    • If you don’t think you’ll have the car back and ready for the next member by the end of your booking, try extending your booking using your smart phone or call us to help. The charge for returning a vehicle late is $30.

    Collisions

    • It’s unpleasant to think about collisions but it’s best to be prepared. Here is some advice that could help out (adapted from ICBC):

      Step 1 Make sure you and your passengers are safe. If anyone is injured, call 911. If it’s safe to move vehicles off the road, do so. Avoid discussing who is at fault.

      Step 2 Gather the following information for all vehicles and drivers involved in the collision:

      • Driver’s name, driver’s licence number, state or province, and contact information
      • Vehicle licence plate number and year, make and model
      • Insurance information if the vehicle is not from BC

      Step 3 If there are any witnesses to the collision, gather their names and contact information.

      Step 4 Gather information about the collision scene including the date, time, and weather conditions; the location; the direction each vehicle was traveling; your vehicle in relation to the other vehicle(s).

      Step 5 Call Modo and we’ll walk you through the next steps.

    Insurance

    • We know accidents happen, that’s why every Modo driver gets full collision and comprehensive coverage. Modo’s fleet is insured up to $5 million under a Third-Party Liability policy from ICBC. And since we have a fleet plan through ICBC, we carry the insurance, not you.

    • If a Modo is damaged while in your care, you pay up to $1,000, depending on the extent of the damage. (Yes, that includes damage to the tires.) For Business accounts, the Damage Fee is $100.

      You can avoid being charged by paying your invoice using a credit card with CLDI (Collision/Loss Damage Insurance) or joining our Damage Pool. Learn more.

      If you are involved in an accident during your booking, call us as soon as possible. You can also submit photos of any damage before or after your booking to report@modo.coop. Read more about our accident policy in our Carsharing Handbook.

    • Reduce your damage fee to $0 by paying your Modo statements and/or invoices with a credit card that offers Collision Loss Damage Insurance (CLDI). The cost of damages is covered by the insurer. Please check with your credit card company if you qualify and to confirm that the card will cover any/all drivers.

      CLDI does not cover trucks or cargo vans.

    Business Accounts

    • To open a Business account, we require a $250 security deposit (refundable); for those wanting become a shareholding member of the co-op , we require a $500 payment (also refundable). Both options allow for an unlimited number of drivers on your Business account (you must have a minimum of two drivers). Then, you’ll just need to pay a $10 registration fee for each driver on the account.

      Purchasing a share grants your organization membership to the co-op. This means a designated delegate will receive one vote on behalf of your organization at Modo’s Annual General Meeting.

      Click here to learn more about Business membership!

    • You can sign up an unlimited number of drivers to your Business account. The registration fee is $10 per driver.

      You need to be at least 19 years old with a valid BC driver’s licence.*

      You also need to meet Modo’s driving standard:

      • N licence or better;
      • no at fault accidents within the past two years;
      • no licence suspensions within the past two years; and
      • no more than two traffic violations in the past two years.

      * You may be eligible to join with an out-of-province/out-of-country licence as long as you meet our driving requirements above.

    • TO ADD A DRIVER

      Drivers:

      1. Get your driving records from ICBC

      Use ICBC’s online request page to email the following two documents directly to info@modo.coop:

      • Driving record (driver’s abstract)
      • Insurance and claims history record

      We will need both sets of records for the past two years.

      2. Provide Authorization

      Once your organization’s Modo contact approves your eligibility for enrolment, have them email their confirmation to business@modo.coop.

      3. Register Online

      Complete your registration online, choosing the “I am applying to drive on an organization’s account” option.

      • For drivers who have previously held a Modo membership, please contact our Member Loyalty Team (604.685.1393) to complete your registration

      Once our team reviews your application, we’ll be in touch to confirm your registration and other account details. In the meantime, please read the following membership documents:

      New Member Sheet
      Carsharing Handbook
      Price list for Business accounts

      TO REMOVE A DRIVER

      Drivers:

      All you have to do is return your fob to your organization’s Modo Liaison.

      Administrators:

      Email business@modo.coop with the name of the driver to remove and collect their fob. Please note, if the driver has a personal account with us they should keep their fob.

      Questions? Contact Mona or Susanne from our Business Member team at 604.673.2496 or email us at business@modo.coop.

    Cleaning Modo Cars

How to Join

Before your drivers can hit the road, you’ll need to register for a Modo Business account. More than 800 businesses and organizations across the Lower Mainland and Vancouver Island carshare with Modo to reduce their operating costs.

Please note: To register a Business account, you need at least two drivers. If you’re a sole proprietor, check out our Modo Plus plan!

Register a Business account:

  1. Download and complete our Business Account agreement. You can fill in the PDF using Adobe Acrobat, or print it and fill in by hand.
  2. Scan or email the completed form to business@modo.coop. We can accept fax at 604.685.1353.

Our Business account co-ordinators will process your application and once approved, they will contact you to activate your account. Your account must be active before you can register your drivers.

Register a Business driver:

  1. The account liaison must email or phone Modo’s Business account co-ordinators to verify the driver’s permission to join the account.
  2. Once verified, Business drivers can register online choosing the, “I am applying to drive on an organization’s account” option.
  3. Driver applicants must use the ICBC online request form to have ICBC email the following two documents directly to info@modo.coop:

Driving record (driver’s abstract)

Insurance and claims history record

Click “Get your driving records”. We will need both sets of records for the past two years. 

Our Business account co-ordinators will process each application and will contact each driver once they’re active.

Fleet Sharing

If your organization owns or leases vehicles for your employees to use and you would like to share them seamlessly while increasing fleet utilization (not its size), get in touch with us. We have two decades of experience sharing fleets. In combination with our Fleet Sharing solution, businesses and government entities can benefit from access to Modo's 500 shared vehicles in the Lower Mainland and Greater Victoria to complement their needs and further improve their bottom line.
Contact Us

The Company Car

The Company Car is your own personal Modo. For a low monthly fee, you get all the conveniences of owning or leasing a vehicle without any of the hassle.

Find out more
Modo Co-operative
Vancouver604.685.1393
Victoria250.995.0265
Toll free1.877.226.2277
Mediamedia@modo.coop
Modo Co-operative
Vancouver604.685.1393
Victoria250.995.0265
Toll free1.877.226.2277
Mediamedia@modo.coop
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