Pro Tip: Running late?
Our tips to avoid a late fine while you’re on the road!
- Add an extra 15 to 30 minutes your bookings up front to make sure you can return the car stress free and in time.
- If you realize you’re running late during a booking, add 15 minutes to your booking. Whether you’re stuck in traffic or just need a little extra time, you can extend your booking for as low as $1. The button in our app (and on our mobile site) that lets you extend your booking will add 15 minutes only. If you need to add more time, tap the Trips menu option and modify your booking by tapping the Start/End times.
- If someone has booked the car right after your booking, please call our team, so they can help the next member get on their way in time: Our Member Loyalty Team is happy to help, call them at 604.685.1393 or 250.995.0265.
- Got 15 minutes to spare? Modo Ambassador Lisa Corriveau has some ideas how to make good use of them!