Fix It with Farrell: Dead Battery
Farrell is one of our Fleet Technicians and works with our vehicles every day to ensure they’re in tip-top shape for our members. Check our blog and newsletter for his stories from the road, and some helpful insider tips!
Dead Battery – why does this happen?
All Modo vehicles have 12-volt electrical batteries that store just enough energy to enable the accessory features which include locking and immobilizing (fobbing in and out), starting up, engine cranking, radio/music, lights (both interior and external), demisters and sometimes even heated seats.
Most vehicles, especially those with actual ignition keys, enable certain functions that consume energy even when the key is just inserted. Read the Modo Pro Tip on how to best prevent battery drains and be aware that colder weather further reduces the capacity of these batteries.
You don’t want to get stuck in this lovely but chilly scene
What is our policy regarding dead batteries?
Jump starting the vehicle is the best option and in most cases you will be able to get the car back on the road, however we still have to replace the battery for several reasons:
- Batteries that have been deep cycled too many times lose most of their capacity
- Modo Technicians keep a record of every battery and only allow 4 such cycles before the battery is retired
- Discharged batteries take hours to recharge fully and will not recover by short driving trips
- Modo has workshop facilities to suitably test, charge and store batteries for all of its vehicles to make sure batteries are in top condition
Always report a battery issue to our Member Loyalty Team to ensure the next user has a fully charged battery in the vehicle – our Fleet Technicians will swap out the battery to make sure all our cars are back running smoothly!